Shipping Policy

The following shipping policy states our commitment to delivering your order with care and efficiency.

Shipping Destination:

We offer both domestic and international shipments. Please note that shipping rates and delivery times may vary depending on the destination or country.

Shipping Methods and Rates:

We provide the following shipping methods for all customers:

  • Next-day delivery: We offer next-day delivery or overnight shipping only for customers within the United States.
  • Express Shipping: Express shipping usually takes 1–5 working days, depending on your location.
  • Standard Shipping: Standard shipping usually takes 2–15 working days, depending on your location.
  • Free Shipping: This is for orders over $250. We offer free shipping worldwide on all orders valued at 250.00 USD and above.

Note:

  • The minimum shipping order required is $180.00; this excludes the shipping and delivery fee. The shipping rates may vary based on the customer’s location/delivery address. Please note that customers are responsible for any customs fees, taxes, or duties that may apply.

Payment methods:

We currently accept Apple Pay, Google Pay, Bitcoin, and bank transfers as payment methods.

Order processing time:

Orders are typically processed on the same day they are received. Orders placed on weekends or holidays will be processed on the next working day.

Note:

  • Processing time may be longer during peak seasons or for larger orders.

Track Your Order:

Once your order has been shipped, you will receive an email with a tracking number. You can use this number to monitor the progress of your shipment.

Delivery Issues:

If your order does not arrive within the estimated delivery timeframe or if your package arrives damaged, please get in touch with our customer service team at sales@dietarypetsupplements.com. We will work with you to resolve any issues you might be facing.

Returns and Refunds:

If you are unsatisfied with your order, please refer to our return and refund policy page for details on how to return your item(s) and request a refund. Thank you for shopping with us.